Their platform and website give you the ability to see everything online.
I've had the pleasure of working with Jaffa for many years. They make property management and development much easier to navigate and handle. We use them for lead testing, architectural planning and permits, expediting, abatement work, ECB DOB and HPD violation removal, annual safety mailings, SWO removal and many other things. Their platform and website give you the ability to see everything online. The team is knowledgeable professional and of the highest caliber. I do not know what I would do without Jaffa!
Safety mailings made stressless
Eliminate the headache, end-to-end, at Jaffa
How It Works
You’ll have to lift a few fingers – but that’s it
Leave the customizing, envelope-stuffing, posting, sorting, tracking, and recording-keeping to us
Step
1
Connect with Your Jaffa Rep
Reach out to your dedicated Jaffa account representative.
Step
2
Safety Info Packet Delivery
We prepare and send complete safety information packets - including lead paint and window guard notices, stove knob cover questionnaire, and FDNY Emergency Preparedness Guide and Checklist.
Step
3
Hassle-Free Tenant Responses
Your tenants choose the most convenient way to respond – online via our portal, email via a quick QR code scan, or via mail, phone or fax. And those responses get sent straight to us (not to you).
Step
4
Automated Response Processing
The team at our processing center processes all responses. Your account gets automatically updated with all necessary information.
Step
5
Track & Access Records Anytime
You can track the entire process online and easily access any records you need straight from our portal or the Jaffa DeFined app.
Tenants not responding?
We send them automated email, text and robocall reminders so you get the information you need, effortlessly
Units need work?
Automatically generate reports and create work orders so issues get resolved quickly
Need paper forms for inspections?
Print all HPD-required forms straight from the portal in seconds
Required DOHMH letters?
Create them with a single click, prefilled with all necessary information
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Responses
0
Email Reminders to Residents
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ways to Respond
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Happy Clients
